McDonald’s founded in 1940, is an American fast food company. Started out as a restaurant operated by Richard and Maurice McDonald, in San Bernardino, California, United States. McDonald’s original headquarters is in Oak Brook, Illinois, but moved its global headquarters to Chicago in early 2018.
McDonald’s went on to become the worlds largest restaurant chain by revenue with over 69 million customers daily in more than 100 countries across 36,900 outlets as of 2016. Though McDonald’s signature dish is its hamburgers, they also sell cheeseburgers, chicken products, french fries, breakfast items, soft drinks, milkshakes, wraps, and desserts.
Mcdvoice Survey Guide:
As every company has their own ways to find out what the customers’ opinion towards them is. McDonald’s is one of the most highly rated companies for its customer satisfaction. This is clearly evident in Mcdvoice. McDonald’s conducts this survey for knowing the customer reviews. It is an online portal where the customer could give in their opinion on McDonald’s. It is not only a feedback-oriented programme but also provides the participants with rewards.
This is a very user-friendly approach wherein the participant whenever he has a visit to McDonald’s and taste chicken, hamburgers, soft drinks, milkshakes, cheeseburgers, fries, desserts of Mc Donald’s, he is expected to give a feedback. Hence the customer can give in his comments, suggestions, reviews, complaints if any or any opinion for that matter. This is the sole purpose of McDonald’s Customer Satisfaction Survey Programme. It is a simple question-answer programme where the customer needs to answer one by one. This questions will cover areas of taste, hygiene, presentation, restaurant staff behavior, and also areas where they should improve as per our perspective.
Requirements for the Survey:
Participating in this survey requires few prerequisites. Those are mentioned below.
- A laptop or a smartphone.
- Printer in working state
- Internet access
- Receipt of your visit to McDonald’s
- Language capability of your choice (English or French)
Steps to Follow:
- Go to the official link of McDonald’s Survey or click on the official website
- Now you are in the home page of McDonald’s. Next, you need to select the language of your choice. But the languages offered is limited to only two which are English and French.
- Next, you need to enter the restaurant number that you visited and for which you would like to give the review.
- The details of the restaurant will be specified in the receipt which you have received from them in the last visit.
- Also, enter the details of your visit like the date and time etc.
- You need to enter the bill amount you have paid at the restaurant.
- Next is the questionnaire wherein you need to answer the simple questions asked as a part of the survey.
- The answers provided by you will be taken into account with utmost importance so do answer them correctly.
- Recheck your answers once you are done and then click on Submit.
- Once finished, you will be provided with the coupon from McDonald’s which you can print using the printer.
- Or note the coupon code using a pen and paper, and tell to the representative when you reach the restaurant next time.
- The taste of the food.
- Cleanliness and the ambiance at the restaurant.
- Time is taken to present the order.
- Friendliness of the staff.
- How frequently you visit their restaurants.
- The overall satisfaction with your experience at the Restaurant.
You could use the coupon effectively by following few methods. The customers who are equipped with an internet connection can download the coupons from the Internet directly which are referred to as e-coupons. For this, you need to follow the below steps.
Through McDonald’s Application:
- An application has to be downloaded through any smartphone or laptop form McDonald’s
- Though this application you can download many coupons which v=can be availed at any McDonald’s restaurant.
- This application gets updated on weekly basis. Hence if you are a regular visitor then only you can grab the coupons. Else those will get expired and you will have to wait for the next week for the same.
- Another method of obtaining e-coupons is joining the McDonald’s email list.
- Go to their website official website
- Sign up using your email address and zip code to get free coupons, local offers, and free food.
McDonald’s Working Hours:
The restaurant is open for almost 12 hours a day. On Sundays’ we have got more offers.
Monday – Friday: 11:00 AM to 11:00 PM
Saturday and Sunday: 11:00 AM to 11:00 PM
Note: Bank holidays and Christmas are the days where the store remains closed.
If you have any queries or issues with the coupon please contact the representative for more clarity. We can contact the contact administrator through the following means:
- Phone: +44 (0) 370 524 4622
- Monday – Friday: 8:00 AM – 6:00 PM
- Saturday: 10: 00 AM- 4:00 PM
- Mailing Address: McDonald’s Restaurants Ltd, 11-59 High Road, East Finchley, London, N2 8AW.
- Website: www.mcdonalds.com
Hope you have got the information regarding the McDonald’s feedback survey. Thank you for choosing us, use the opportunity for winning the free coupons. Have a nice day.